HSIN TEN ENTERPISE USA, INC HAS CLOSED

Thank you for over 30 years of health, wealth, and balanced living. HTE USA ceased sales in North America on May 20th, 2025, and our Customer Service department closed on May 30th, 2025. We appreciate every single person that purchased, sold, or enjoyed our SOQI Products.

For Repairs and Warranties

We will continue to offer repair service and honor warranties for one year after our closure. Please note that warranties last for one calendar year after the purchase date listed on the invoice.

Our new repair program will begin on June 2nd, 2025. You may inquire about repairs and warranties by emailing repair@hteamericas.com. Please include: the name of the product, the machine serial number, and a description of the problem you are having with the machine. We will respond with a Repair Number, the mailing address, and instructions on how to package your machine. Please note that any repairs sent without a Repair Number will be returned to sender, no exceptions.

You can view our repair terms and policies by clicking HERE.